Privacy Policy
Effective Date: September 3, 2023
Ellis & Ellis Insurance Brokers ("we," "our," or "the Agency") is committed to safeguarding the privacy of our customers and protecting their personal information. This Privacy Policy outlines our practices concerning the collection, use, storage, and disclosure of personal information, as required by applicable laws, including the Washington Privacy Act (WPA) and the Gramm-Leach-Bliley Act (GLBA).
Information We Collect
We may collect the following types of personal information from our customers:
- Contact Information: Names, addresses, email addresses, phone numbers, and other contact details.
- Insurance Information: Policy numbers, coverage details, claims information, and related insurance records.
- Financial Information: Payment information, including credit card details, billing information, and other financial data necessary for premium payments.
- Personal Identifiers: Social Security numbers, driver's license numbers, and other identifiers necessary for insurance underwriting and compliance.
- Usage Information: Information about how you use our services, including website usage, customer interactions, and communication records.
How We Use Your Information
We may use your personal information for the following purposes:
- Policy Services: To provide insurance services, process claims, and manage your policy.
- Communications: To contact you regarding your policy, updates, and other relevant information.
- Marketing: To offer you additional products, services, or promotions that may be of interest to you. You may opt out of marketing communications at any time.
- Compliance: To comply with legal and regulatory requirements, including reporting to government agencies and responding to law enforcement requests.
- Security: To protect the security and integrity of our systems, customers, and the Agency.
Sharing Your Information
We may share your personal information with the following third parties:
- Insurance Providers: To facilitate policy services and claims processing.
- Service Providers: To assist in our operations, including IT support, payment processing, and marketing.
- Government Authorities: To comply with legal requirements and law enforcement requests.
- Authorized Agents: With your consent, we may share information with authorized agents or representatives acting on your behalf.
Your Privacy Choices
You have the following privacy choices:
- Access and Correction: You may request access to, correction of, or deletion of your personal information, subject to legal limitations.
- Marketing Opt-Out: You may opt out of marketing communications by contacting us.
- Security: We maintain reasonable security measures to protect your information.
Contact Us
If you have questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at: Contact Page
Changes to this Privacy Policy
We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the effective date will be revised accordingly.